Postnord was a long-term client I worked with for over three years, contributing to various parts of the app as it evolved over time. During my time here, the active monthly users increased with 87,5%
4,5 million
Active app users
During my time with the PostNord team, I collaborated with UX designers across several projects, helping shape everything from customer journeys to detailed UI screens. I contributed throughout the design process, from early-stage ideation and user testing to final UI design and handoff.
I worked on features such as the chatbot, the shipping process, and map filtering, among many others. This included creating illustrations and animations to support the app’s visual language and improve the overall user experience. User testing was central to our process, and I worked iteratively to ensure the flows were intuitive, accessible, and aligned with user needs.
I worked with the design system, updating components, creating new patterns, and making sure the UI stayed consistent and easy to scale as new features were added.
We scaled the design system by continuously adding reusable components, clear guidelines, and flexible design patterns that could adapt as new features were developed. By collaborating closely with developers and other designers, we made sure the system stayed consistent and easy to maintain across teams and platforms.
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